Reviews

Easy scheduleing

Ryan took great care of us and worked with us a lot to get into a better deal. He was very straightforward and personable.

Purchase was a breeze. Vehicle was delivered to my front door, could not have been easier. Thanks!

The day after my oil change I went to back up and noticed oil pouring out from under the truck. Drove to my mechanic and the oil filter was barely screwed in costing me money to fill back up..Who ever worked on it was in a hurry and almost caused alot of damage to my vehicle. Hopefully it doesn't happen again.

meaghan richem is absolutely amazing and truly keeps us coming back to Helena Chevy for our service

My EV was in the shop for over a month due to a bad part being shipped twice. The service is great otherwise. Devon and Ann were very helpful through the process. I hope that as EVs get more mainstream, we will all know more about how to take care of them.

Vote consider what I was saying I want what I wanted and found me a product that fit my needs

I brought my truck in on September 11th for a scheduled diagnostic assessment under factory powertrain warranty. The technician diagnosed a leaking driver-side exhaust manifold, advised me to leave the truck, and said he expected it to be completed by the following Tuesday or Wednesday. That timeline completely unraveled: Communication & Parts delays: A week went by with zero proactive updates. Each time I called, I received the standard excuse that they were "waiting on parts." Only after I pressed for the specific GM shipping and tracking information did they suddenly claim the parts had arrived that very morning. Courtesy Transportation: Despite the job stretching well beyond the promised date, a loaner was never offered - I had to explicitly demand one once it was clear the truck was just sitting on their lot. Rushed Quality Control: It took another full week after parts arrived to get the truck back. Immediately after picking it up, the check engine light started flashing with severe hesitation under throttle - an active cylinder misfire. I had to turn around and bring it back, only to discover that the repair process had cracked the porcelain on a spark plug during reassembly. Had the truck been properly test driven after the original repair? What should have been a standard 3-hour warranty repiar took nearly four weeks from drop-off to final resolution, compounded by poor communication and sloppy reassembly. Be transparent with your customers about timelines, provide alternative transportation upfront when delays happen, and ensure basic quality control before handing back the keys.

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Great